How to See Blocked Out Dates When Scheduling in Planning Center Services

Our church uses Planning Center Services to schedule volunteers and plan worship services.  Under Services volunteers can actually block out dates that they will be gone so that schedulers do not waste time by scheduling people for dates when they will be gone.

Planning Center Services

Recently I found myself scheduling people for dates they had blocked out. Needless to say, I was frustrated. My volunteers were doing what I asked them to do by blocking out the dates they are gone, but I was not seeing that information when I added them to a service. Not seeing this information also added lots of time to my scheduling because I had to fix the mistakes as people informed me they would be gone.

I fired off a quick email to Planning Center Services tech support and I received a prompt reply. Their answer was simple and direct and I learned something I have not known since I began using Planning Center.

In order to demonstrate what I learned, let’s add someone to a service.

I want to add a Presenter for Announcements on July 21, so let’s go to the service flow page for that date and open up the “Presenter” positions category on the left of the screen. There I find “1 person needed” under “Announcements.”

Planning Center Services - Service Flow - "1 person needed"

When I click on the “1 person needed” window, this is what I see:

Planning Center Services - Select People for Announcements Window - no blocked out dates

In reality four of those people are unavailable, but I will not be able to see that information until I fix a small issue.

In order to see who is unavailable, I need to click “cancel” on this window and return to the main service flow page. When I get there I need to click on the Service Time in the upper left hand corner:

Planning Center Services - Service Flow - Service Times

After clicking on the Service Time I see this window:

Planning Center Services - Editing Time Window - unchecked Assigned People Categories

You can see the red oval around the unchecked boxes. In order for me to see the blocked out dates when I schedule someone their category of service needs to be checked here.

Planning Center Services - Editing Time Window - checked Assigned People Categories

Now that the categories are checked off, I am going to return to the service flow page and click on the “1 person needed” window under “Announcements” to see if I see anything different:

Planning Center Services - Select People for Announcements - blocked out datesNow I can clearly see that four of the people have blocked out July 21 on their calendar and I will be able to avoid scheduling them.

Thanks to Planning Center Services’ prompt tech support I am up and running smoothly again.

When you create a Service Time, Rehearsal Time, or Other Time, make certain you have checked the boxes for the relevant “Assigned People Categories” to make certain you can see their blocked out dates while scheduling.

Planning Center Online: Where Should I Store My Files?

Planning Center Online (PCO) provides many options for storing media files and other documents.  The challenge is utilizing the different levels of storage to your advantage.

Here are the options for storing files.


For every song there is a Main Page where copyright and other universal song information is stored.  To the left side of this page is a place where you can store attachments related to this individual song.  To store an attachment here, simply click the “Add an Attachment” button and follow the prompts.

At the bottom of the Main Song page is a place to add arrangements.  If you go to an arrangement page you will find a place on the left for attachments at the arrangement level.  As above, click the “Add an Attachment” button on the left side of the screen and follow the prompts.

Because you are adding this file at the arrangement level, when the file has been uploaded a little button to the right of the title will say Arrangement as the default placement for the file.  If you click on that button you will also find that you can store the uploaded file under a specific key.  If the arrangement has more than one key, you will see every key as an option storage location.

Once you select the proper key or simply the arrangement the file will appear on the left side of the screen under the proper designation.


Attachments may also be added on the right side of the main plans page.

For instance, when I click the Plans tab for Worship Ministry at my church, a screen comes up that has My Schedule at the top and then the three headings we use below it: Classic Worship, Modern Worship, and Special Services.  Under each header you will find the list of services associated with that header.  You will also find a window specifically for storing attachments to the far right side of the screen.  Attachments that are stored in this area automatically appear on every plan you create under that heading.

In my case, under our Classic Worship header I store our Choir Schedule for the year and Leadership Notes for our Classic Worship Leaders.  If I click any plan those attachments will be located to the bottom left of the screen under Attachments / Classic Worship Attachments.

Just below this area on the bottom left of every plan is a place to add attachments just to a particular plan.


When you create a new media piece you can add attachments for that particular entry on the left of the page for each specific media piece.

But how do you decide what file to store where?

I’m glad you asked.  Here are a few guidelines I follow.


  1. Only store files at the Main Page level that are universal for every arrangement under that song.  An example would be the master lyric projection files or background images for a song.
  2. Under the Arrangement level attach files that are universal for that arrangement.  An example would be the primary recording on which you are basing your arrangement.
  3. If you have multiple keys for an Arrangement, store key-specific files under the proper key.  If the song, for instance, is in A but the melody is too high you may want to do the song in G.  In that case you would want to store the original mp3 under the key of A, then click on the up-down blue arrows just to the right of the mp3 in order to transpose the mp3 to G.  The transposed mp3 will automatically appear under a different key heading to separate it from the original.

Why store attachments under specific keys rather than just on the Main Page or under the general attachment heading?  The answer has to do with how those charts are accessed on the service flow page.

When you add a song to the service flow you will be prompted to choose the proper key.  For instance, at our church we do the song 10,000 Reasons in F and G.  When I have chosen the specific key the files related to that key as well as any universal Arrangement files AND Main Page files will appear.  If you store files for a different key on the Main Page or at the universal Arrangement level those incorrect files will appear with the correct ones, confusing the musicians.


  1. Store attachments that are universal for every plan under a specific header at the header level.  An example is a choir schedule or general guidelines for worship leaders.
  2. Store attachments that are specifically related to one plan only at the plan level.  A great example here would be rehearsal recordings for that week or the stage diagram for that particular Sunday.


Here every file is stored in one place for each individual media piece.

In summary, PCO gives you a lot of flexibility.  Spending a few minutes ahead of time to think through how you store your files can save a lot of confusion for your volunteers in the long run.

How do you use the storage options on Planning Center Online?